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Resilience
Mini Vault

Exit, AI and Continuity

A key person resigns, someone asks to buy the business, the team wants to try AI, or the office can't open this morning. Exit, AI and Continuity helps you handle those four moments on purpose, with two focused systems for each, most of them in use within a week or two.

Sound familiar?

  • Our best person has just handed in their notice and nobody knows everything they do.
  • Someone's asked if we'd sell, and I don't know what to say back.
  • People are trying AI on work, and nobody can say whether it's saving anything.
  • The office is flooded and it's seven in the morning. Who decides?
  • We sent the message to the group chat and assumed it landed.

Who it's for: Owners, team leads and operations leads of businesses of 5 to 50 people facing one of these moments now. A buyer's approach needs your own lawyer and accountant from the start: these systems organise the work around their advice.

What you get

8 systems, each ready to use

Each Mini Pack gives you two focused systems for a specific problem, used in a week or two. This Vault holds four of them, across the area.

Each pack also has a Pack Overview that shows where to start, a Set Up with AI prompt, and a Digital Kit to help you set it up in a tool such as ClickUp, Notion or Microsoft 365.

With every system

  1. Read Me FirstThe guide: what the system solves, how to set it up and how to run it.
  2. See It Filled InThe worked example, completed for Tamberly Studio, a fictional company, so you can see what good looks like.
  3. Your SystemThe Word file you fill in and keep.
  4. Start a New SheetA fresh copy for each new week, project or meeting, on the 7 of 8 systems that repeat.
  5. Print and Fill by HandThe PDF, if you prefer paper.

Look inside

The real pages, filled in

These are pages from the files you'd download, completed for Tamberly Studio, the fictional company used in every example. Click a page to read it full size.

Notice Period Plan, filled inThe day someone resigns: what they hold, when they leave, and a stop test for which work gets finished.From the Key Leaver Kit pack. Tamberly Studio is the fictional company used in every example.
Page 2 of the filled-in Notice Period Plan for the fictional Tamberly Studio: the plan rules, the details of the resignation and what the leaver holds, and the finish and stop test.
Gap Cover Sheet, filled inEvery duty the leaver held has one named holder, checked for room to take it on. Anything nobody can take goes on a not being done list.From the Key Leaver Kit pack.
Page 2 of the filled-in Gap Cover Sheet for the fictional Tamberly Studio: the rules for covering a gap, the role and the dates of the gap, the replacement position, and a table of duties showing who holds each, from when, the time it takes and whether the holder has capacity.
Approach Response Sheet, filled inThe approach written down first, a short reply that neither says yes nor closes the door, and a list of what never to say. The sheet itself tells you to take legal and tax advice before you act.From the Buyer Approach Kit pack.
Page 2 of the filled-in Approach Response Sheet for the fictional Tamberly Studio: the rules for the first week, a record of who approached and what they asked for, the studio's position, the printed first reply and a never say table with what to say instead.

Everything inside

Every pack and system in Exit, AI and Continuity

Pack 1 of 4 · 2 systems

Key Leaver Kit

Fixes: A key person has resigned, there's no replacement yet and the weeks are going fast.
Notice Period Plan
Plan each week to a leaver's last day: what they finish, what they stop, who they brief, what they write down and which clients they call.Includes Start a New Resignation Sheet
Gap Cover Sheet
Give every duty a key leaver held one named holder until someone new starts, and name what won't get done.Includes Start a New Gap Sheet
Pack 2 of 4 · 2 systems

Buyer Approach Kit

Fixes: Someone has asked to buy your business, and the first thing you say can't be taken back.
Approach Response Sheet
Record who approached and why, reply within a working day in printed words, and share no figures before a non-disclosure agreement is signed.Includes Start a New Approach Sheet
First Look Facts Sheet
Prepare one page in bands rather than figures, to share only under a signed non-disclosure agreement, then decide to go on, pause or stop.Includes Start a New First Look Sheet
Pack 3 of 4 · 2 systems

AI First Trial Kit

Fixes: You want to try AI on real work, with no way yet of knowing whether it saves time.
AI Trial Plan
Pick one task that passes a printed test, time it as it is today, name who checks every result and set the keep line before the first run.Includes Start a New Trial Sheet
AI Trial Results Check
Record ten real runs with the time taken and the time to check, then decide Keep, Change or Stop by a printed rule.Includes Start a New Results Sheet
Pack 4 of 4 · 2 systems

Closed Today Kit

Fixes: The office can't open this morning and people need an answer within the hour.
Closure Decision Card
Fill in one card ahead of time: who decides, by what time, what to ask, the choices and what people are paid.
Closure Day Contact Run
Reach staff, visitors, clients with meetings and deliveries in order with one message, marking each as reached or not.Includes Start a New Contact Run Sheet

Area 8: Resilience

How this area builds up

Mini and Core do different jobs, and they aren't copies of one another. Masterworks holds both, for every area.

  • Mini Vault · $75

    Focused fixes for specific problems in this area

    Exit, AI and Continuity

    Four Mini Packs of two focused systems, each used in a week or two. 8 systems.

    You are here

  • Core Vault · $299

    Run the whole area every month

    Resilience and Succession

    Four Core Packs of nine connected systems. 36 systems.

  • Masterworks

    $999

    Both, for every area

    All 352 systems, with a 90-day plan to roll them out.

    Mini and Core in just three areas costs $1,122, more than the whole library.

    See Masterworks

Questions

Common questions

Is this software?

No. Systems are done-for-you templates in Word and PDF, built from real operating experience. We call them systems because each one is ready to use and connects to the next.

Do I have to change the tools I use?

No. Keep ClickUp, Notion, Microsoft 365 or whatever you use now. Every pack includes a Digital Kit to set it up there.

I've tried templates before and stopped using them. Why would this stick?

Writing it down is only the start. Every system names an owner, a review date and a place in the routine, and each one feeds the next. Files can help a team keep going, but nothing can guarantee it. The running is still up to you.

What happens when I buy?

You pay through Lemon Squeezy, then land on a page with your download buttons. We also email you a download link. There is no account to set up.

Do I get updates?

Yes, you get lifetime updates. When a system you own is updated, we email you, and every change is listed on the update log.

Can I get a refund?

The free pack and the page previews let you see what you are buying first, so we do not offer change-of-mind refunds. UK and EU consumers can cancel within 14 days if nothing has been downloaded. Faulty or wrong files are fixed, or we arrange a refund, and your legal rights are not affected. See the refund policy.

Not ready to buy?

Start with the free pack.

The Business Operating Manual is nine free systems in Word and PDF. It shows how we work, on your own business, before you spend anything.