Use SystemaFlow™ systems with your clients

A client is a business you deliver work to using the systems during that licence year. A client you work with in two licence years counts in both. A client who goes on using the copies you left, with no new work from you, does not count again. Each separate business or trading name counts as one client, even when they share an owner. For example, if one owner runs Harbour Lane Bakery and Harbour Lane Catering, and you set up systems for both, that is two clients.

Email us before you start work with the 11th client in that licence year. We look at each case individually, and the usual answer is a move to Practice, with your renewal date kept the same.

Masterworks is the complete collection, and we keep adding to it as it grows: new Vaults, packs, tools and more. As it grows, the price may go up. If you already own it, every addition and update is included. Your price is locked in. As the library grows, the price for new licences may go up. Yours stays the same for as long as you keep renewing. New products we sell separately from the library aren't included. If you cancel and start a licence again later, the price on our website at that time applies.

Each person is a named individual who works in your practice: you, an employee, or an associate who works regularly under your name. Each person signs in with their own email address: after you buy, email us the addresses of the others and we will set up their sign-in. When someone leaves, tell us and we will move their place to someone else. Your clients' own staff do not count, and they never get library access.

The finished copies you made for them, for their own internal use. Their whole team can use and edit them, with no per-user fees, and they keep them if your licence ends. They may not pass them to another business, sell them or publish them, and they do not get the rest of the library.

The files come as they are, with SystemaFlow branding. You may add your own logo to the copies you deliver to clients. Keep a small line such as "Based on SystemaFlow™ systems, used under licence" on each one, and leave the copyright notice in the file's properties. You may not present the systems as your own method or sell them as your own product.

You may use your own approved AI tools to help fill in and tailor a system for one client's business, as long as the tool does not train on the files and the result keeps the SystemaFlow line. You may not use the systems, or this website, as input for AI to recreate, rewrite or paraphrase them, or to produce substitutes or a library of your own, for yourself or for clients.

Your licence renews automatically each year unless you cancel. We email you at least 14 days before each renewal with the date, the price and a link to update your card or cancel. Cancelling stops the next renewal, and your licence carries on until the end of the year you have paid for. Licences aren't refundable, so cancel before the renewal date if you don't want the next year.

Finished copies you have already delivered stay with those clients for their own internal use. You may not start new client work with the systems, and your library access and updates for client use stop. If you also own Masterworks or a Vault as an owner, you keep using what you own inside your own business under the standard licence. If not, you stop using the systems and delete the library files you downloaded, apart from copies of finished client work kept for your records.